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Frequently asked questions

  • What are your operating hours?
    Operating Hours: Tuesday, Thursday and Friday: 10:00 AM - 2:00 PM Saturday and Sunday: 10:00 AM - 12:00 PM, 2:00 PM - 4:00 PM Please note that we are closed on Mondays and Wednesday. Operating hours may also vary during public holidays. For updates on our public holiday hours, follow us on Instagram.
  • Do you offer a membership or loyalty programme?
    Yes! We offer All Access Pass subscriptions for unlimited DIY workshop bookings so you can make the most of your soap making experience. Choose from three convenient pass options: 3-months 6-months 1-year All Access Pass holders can also get to enjoy exclusive perks such as discounts for in-studio lye purchase and access to extended services like soap storage rental and purchase of soap making credits.
  • Do you offer discounted rates for senior citizens or students?
    Senior citizens and students are eligible for a 15% discount on our All Access Passes. Simply drop us an email at info@sugarandspice.com.sg to provide proof of eligibility* to enjoy these special savings. ​ *Proof of eligibility for senior citizens and students include senior citizen card and student ID.
  • Do you offer any referral programmes?
    All Access Pass holders can get to enjoy exclusive Sugar & Spice referral perks. Receive $20 worth of soap making credits for both you and your referee when they successfully sign up for an All Access Pass.
  • What payment methods do you accept for workshop bookings and product purchases?
    Sugar & Spice operates on a cashless payment system. All payments for workshops, packages, All Access Pass Plans, and products are to be made online via card payments or PayNow. For PayNow purchases, please reach out to us at info@sugarandspice.com.sg to complete your purchase.
  • What are your operating hours?
    Operating Hours: Tuesday, Thursday and Friday: 10:00 AM - 2:00 PM Saturday and Sunday: 10:00 AM - 12:00 PM, 2:00 PM - 4:00 PM Please note that we are closed on Mondays and Wednesday. Operating hours may also vary during public holidays. For updates on our public holiday hours, follow us on Instagram.
  • Do you offer a membership or loyalty programme?
    Yes! We offer All Access Pass subscriptions for unlimited DIY workshop bookings so you can make the most of your soap making experience. Choose from three convenient pass options: 3-months 6-months 1-year All Access Pass holders can also get to enjoy exclusive perks such as discounts for in-studio lye purchase and access to extended services like soap storage rental and purchase of soap making credits.
  • Do you offer discounted rates for senior citizens or students?
    Senior citizens and students are eligible for a 15% discount on our All Access Passes. Simply drop us an email at info@sugarandspice.com.sg to provide proof of eligibility* to enjoy these special savings. ​ *Proof of eligibility for senior citizens and students include senior citizen card and student ID.
  • Do you offer any referral programmes?
    All Access Pass holders can get to enjoy exclusive Sugar & Spice referral perks. Receive $20 worth of soap making credits for both you and your referee when they successfully sign up for an All Access Pass.
  • What payment methods do you accept for workshop bookings and product purchases?
    Sugar & Spice operates on a cashless payment system. All payments for workshops, packages, All Access Pass Plans, and products are to be made online via card payments or PayNow. For PayNow purchases, please reach out to us at info@sugarandspice.com.sg to complete your purchase.
  • What are your operating hours?
    Operating Hours: Tuesday, Thursday and Friday: 10:00 AM - 2:00 PM Saturday and Sunday: 10:00 AM - 12:00 PM, 2:00 PM - 4:00 PM Please note that we are closed on Mondays and Wednesday. Operating hours may also vary during public holidays. For updates on our public holiday hours, follow us on Instagram.
  • Do you offer a membership or loyalty programme?
    Yes! We offer All Access Pass subscriptions for unlimited DIY workshop bookings so you can make the most of your soap making experience. Choose from three convenient pass options: 3-months 6-months 1-year All Access Pass holders can also get to enjoy exclusive perks such as discounts for in-studio lye purchase and access to extended services like soap storage rental and purchase of soap making credits.
  • Do you offer discounted rates for senior citizens or students?
    Senior citizens and students are eligible for a 15% discount on our All Access Passes. Simply drop us an email at info@sugarandspice.com.sg to provide proof of eligibility* to enjoy these special savings. ​ *Proof of eligibility for senior citizens and students include senior citizen card and student ID.
  • Do you offer any referral programmes?
    All Access Pass holders can get to enjoy exclusive Sugar & Spice referral perks. Receive $20 worth of soap making credits for both you and your referee when they successfully sign up for an All Access Pass.
  • What payment methods do you accept for workshop bookings and product purchases?
    Sugar & Spice operates on a cashless payment system. All payments for workshops, packages, All Access Pass Plans, and products are to be made online via card payments or PayNow. For PayNow purchases, please reach out to us at info@sugarandspice.com.sg to complete your purchase.
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